SMS / Text Messaging Policy
Last updated: July 23, 2026
1. Who this policy covers
This SMS / Text Messaging Policy explains how Breezy Beach LLC (“Breezy,” “we,” “us”) sends text (SMS/MMS) messages and how you can control them. It supplements our Privacy Policy and Terms of Service; where this policy addresses text messaging specifically, it controls.
2. The messages we send
Breezy’s text program is transactional — we send messages tied to your account, your bookings, or your work as a Host. We do not send marketing or promotional text messages under this program. Depending on how you use Breezy, texts may include:
- Booking updates (customers). Confirmation that your booking is received and paid, when a Host has been assigned, when your Host is on the way, arrival and setup notices, pickup reminders, and cancellation or refund notices.
- Job alerts (Hosts). If you are an authorized Beach Host, dispatch alerts about available or assigned jobs, timing reminders, and onboarding or scheduling messages.
- Account & security. Occasional messages needed to operate your account, such as verifying your identity or confirming a change you requested.
3. How you opt in (consent)
You provide express consent to receive the text messages described above when you give Breezy your mobile number and take a related action:
- Customers. By entering your mobile number at booking or in your account and completing a booking, you consent to receive service texts about that booking and your account.
- Hosts. By entering your mobile number on the Breezy Join the team application, you consent to receive texts about your application, onboarding, and — once activated — job dispatch.
This is the opt-in consent checkbox exactly as it appears on our forms:
Text me service updates about my bookings.By checking this box you agree to receive automated text messages from Breezy at the number above. Msg & data rates may apply; message frequency varies. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.
You can view this opt-in live, with no account required, on our public Join page — enter a phone number and the consent checkbox becomes active. The box is always unchecked by default, so opting in is a deliberate action you take yourself.
Consent to receive marketing texts is never a condition of booking with Breezy or becoming a Host. Because our program is transactional, these messages are part of providing the Service you requested; if you prefer not to receive them by text, you can opt out at any time (see below) and we will continue to reach you by email where possible.
4. Message frequency
Message frequency varies and depends on your activity — for example, how often you book, or, for Hosts, how often jobs are available and assigned to you. You will generally only receive texts when something is happening with your booking, account, or work.
5. Message & data rates
Message and data rates may apply based on your mobile plan and carrier. Breezy does not charge you for text messages, but your carrier may. Check with your carrier if you are unsure about your plan.
6. How to opt out (STOP)
You can cancel text messages at any time by replying STOP to any message from Breezy. After you send STOP, we will send one final message confirming you have been unsubscribed, and you will not receive further texts from that program unless you opt back in. To resume, reply START or re-enable texts in your account. Opting out of transactional texts may affect timely delivery of booking or job updates; we will use email as a fallback where we can.
7. How to get help (HELP)
For help with our text program, reply HELP to any message, or contact us any time at hello@itsbreezybeach.com. Replying HELP returns instructions and our support contact.
8. Carriers
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier’s network availability and is not guaranteed.
9. How we handle your mobile number
We use your mobile number only to operate the text program described here and to provide the Service. We rely on a trusted messaging service provider to transmit texts on our behalf; that provider processes your number solely to deliver our messages and under its own security and privacy commitments.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are never shared with any third parties. We do not sell your personal information. Our general data practices — including what we collect, how long we keep it, and your California privacy rights — are described in our Privacy Policy.
10. Changes to this policy
We may update this policy from time to time. We will revise the “Last updated” date above and make material changes reasonably prominent.
11. Contact
Questions about our text program? Email hello@itsbreezybeach.com.
